Customers

Yes, I rate my customers 😁

I classify our customers into four categories, based on the following, not necessarily in that order:

• Payment terms and meeting those terms consistently
• Project management and advance notice when submitting work
• Quality and interest of the content submitted for translation or revision
• Quality of the business relationship - courtesy, respect, values, transparency
• Partnership and teamwork

My best customers are on the 😁 A list 😁 and are given priority to benefit from my very best standards of service. 

Customers on the 😞 D list 😞 may not get my attention unless they show a level of improvement in how they treat the business relationship. After all, this is supposed to be a partnership.

The A list is where you want to be!

Here is a partial list of the customers served over the years
(order not indicative of current rating)